Supplement Alchemy always strives to ensure you are satisfied with your purchase
But just in case we fail to meet your standards; The following is our return policy:
Returns are accepted on unopened, undamaged and unused items within a 30 day period. Be sure to notify us first that you are unhappy with the product before sending anything back without an RMA number.
- Requests must be submitted within 30 days of purchase.
- Some items on our platform can not be refunded and only an exchange or store credit is available.
- You may need to provide documentation depicting damages, wrong items sent, etc. for refund approval.
- Refunds may be granted back to the original form of payment or provided as Rewards Credit (store credit).
Need to file a return? e-mail us at firstname.lastname@example.org.
The easiest way to return a package that has not been opened or used, is to Return To Sender (RTS) in its original packaging. This will go back to the warehouse, and we can confirm it’s arrival through USPS tracking.
Please NOTE – We do not cover a USPS return label to ship the product back; We only provide an RMA authorization number.